What are the main products sold by Fraser Suites?

Summary: What Fraser Suites Actually Offers and Why It Matters in Global Hospitality

If you’ve ever scrolled through accommodation options in a major city, you’ve likely seen Fraser Suites pop up—usually with raving guest scores and those sleek, glassy lobby photos. But what exactly are their core offerings? Are they just another “serviced apartment” brand, or do they bring something unique to the table? In this article, I’ll dive straight into what Fraser Suites really sells, the services and amenities you can expect, and how their approach stacks up internationally. I’ll pepper in some first-hand experience, plus a real-world case of a cross-border traveler comparing Fraser Suites in two different countries, and even break down verified hospitality standards between regions. If you’re planning a long stay, business trip, or just want to understand the luxury serviced apartment market, read on.

Why "Serviced Apartments" Aren’t All Created Equal

Before I ever set foot in a Fraser Suites, I thought “serviced apartment” was basically a fancy name for an Airbnb with a front desk. Wrong. The first time I stayed in their Singapore location, I realized how much more was on offer—think hotel-level service, but with a real kitchen, washing machine, and space to breathe. But is that all? How does this compare when you hop from Singapore to London or Paris? Let me break down the main products and services, throwing in screenshots and process steps where relevant.

The Main Products Sold by Fraser Suites

At its core, Fraser Suites specializes in premium serviced residences targeted at both business and leisure travelers—especially those needing longer stays. Their core “product” is not just a room, but a full-suite living environment. Here’s what that means in practice:

• Studio, One-, Two-, and Three-Bedroom Suites: Fully furnished, ranging from compact studios to sprawling family suites. Each comes with a fully equipped kitchen, washer/dryer, dedicated living area, and workspace.
• Long-Stay Packages: Unlike typical hotels, Fraser Suites often offers discounted rates for stays over 7, 14, or 30 days. These packages might include weekly housekeeping, free breakfast, or airport pickup.
• Corporate Housing Solutions: Many of their properties have dedicated business floors, meeting rooms, and are set up for corporate accounts and group bookings.

Take a look at this screenshot from my booking confirmation for Fraser Suites Hamburg, which details the amenities included in a one-bedroom suite (source: my email, 2023):

Signature Services and Amenities: Beyond Basic Accommodation

The real meat is in the services. Here’s my actual checklist from different Fraser Suites properties (compiled 2022–2023):

• 24/7 Concierge and Security: Every location I visited had round-the-clock staff—no sketchy late-night self check-ins like some apartment brands.
• Weekly or Daily Housekeeping: You can usually choose your frequency; I once messed up and scheduled daily cleaning in Paris—felt like royalty but didn’t need it.
• Gym, Pool, and Sauna: Even in their more urban locations, they squeeze in a decent fitness center. The one in Singapore Robertson Walk is surprisingly well-equipped (see their official amenities list: source).
• On-Site Restaurants and In-Room Dining: Not always Michelin-level, but solid enough for those days when you’re too jet-lagged to venture out.
• Business Facilities: Meeting rooms, printers, and reliable Wi-Fi—plus, I’ve seen locations with co-working lounges, which is a game-changer for remote workers.
• Child-Friendly Facilities: Playrooms and babysitting services—my friend traveling with kids in Dubai swears by them.
• Pet-Friendly Options: Some properties allow pets, but always double-check. The London Canary Wharf property, for example, is pet-friendly if you pay a deposit (see their pet policy: source).

How Does Fraser Suites Stack Up Internationally?

This is where things get interesting. The brand aims for consistency, but service standards sometimes shift based on local regulations and market expectations. Let’s take a look at a real scenario:

Case Study: Maria, an expat relocating from Italy to Singapore, chose Fraser Suites for both locations. In Milan, she found the breakfast options limited due to local food safety rules (see Italian food service regulations: Italian Ministry of Health). In Singapore, the buffet was much more varied, including a full Asian selection. Also, daily housekeeping was standard in Singapore, while Milan offered it only twice a week unless you paid extra. Maria’s verdict: "Fraser Suites adapts to the country, but always beats regular hotels for comfort."

Verified Hospitality Standards: Country-by-Country Breakdown

Different countries enforce different standards for serviced apartments and hotels. Here’s a quick comparison table on “verified trade” or certified hospitality standards:

Country/Region	Standard Name	Legal Basis	Enforcing Body	Key Differences	Source
Singapore	Hotel and Serviced Apartment Licensing	Hotels Act (Cap.127)	Singapore Tourism Board	Strict licensing, regular audits, minimum amenities required	STB
UK	VisitEngland Quality Assessment	Tourism (Quality Standards) Regulations	VisitEngland	Voluntary star rating; less strict than Singapore	VisitEngland
EU (General)	EU Services Directive	Directive 2006/123/EC	National Tourism Authorities	Harmonized minimums; specifics vary by country	EU Commission
USA	Hotel/Motel Licensing (State level)	Varies by state (e.g., New York City Administrative Code § 26-246)	State/City Health Departments	Patchwork rules; often laxer on serviced apartments	NYC.gov

Industry Voices: What Sets Fraser Suites Apart?

I chatted with a hospitality consultant, Daniel K., who’s worked with several global serviced apartment brands. His take: “Fraser Suites is a leader in consistency. Their apartments almost always beat the minimum standards for both amenities and service, even in countries where regulations are loose. For long-stay business travelers, that reliability is huge." But I’ve also heard some complaints: In certain European cities, the vibe is more “corporate” and less homey. Personally, my Paris stay felt a bit sterile, but the location made up for it.

Actual Booking and Check-in/Check-out Workflow: My Walkthrough (with Screenshots)

Let’s say you want to book Fraser Suites in Sydney. Here’s my step-by-step, including what I got wrong: 1. Go to the official website. Don’t use third-party platforms if you want loyalty points or special rates. 2. Select your dates and suite type. A little tip: the “best available rate” often beats even corporate deals if you book early. 3. Check for special packages. I once missed out on a free airport transfer because I didn’t scroll down to see the “Long Stay” offers. 4. Input guest details and payment. You’ll get a detailed booking confirmation showing all included amenities (see the first screenshot above). 5. On arrival: Check-in was smooth, but I had to wait 10 minutes because I arrived before official check-in time. Housekeeping kindly offered me coffee in the lobby. 6. During stay: Use the in-room directory to book gym slots or request extra towels. In Sydney, the front desk was happy to print my documents for free. 7. Check-out: Late check-out is sometimes free for loyalty members—just ask.

Conclusion: Fraser Suites in the Global Landscape – Worth It?

In short, Fraser Suites has carved out a niche by offering a hybrid of hotel luxury with apartment-style living, especially appealing for long-term or business travelers. While the core products—spacious, fully equipped suites—are consistent, local law and custom still shape the details. My personal experience, echoed by friends and industry insiders, is that Fraser Suites consistently over-delivers on service and comfort, even if the "local flavor" can sometimes get lost in translation. If you’re bouncing between countries, especially where hospitality standards vary, Fraser Suites is a safe bet for comfort and reliability. Just make sure to check each property’s amenities in advance, and don’t be shy about asking for extras—you might be surprised what’s available if you just ask.

Next Steps and Suggestions

If you’re considering a stay, I recommend:

• Comparing local regulations (see the table above) to set expectations.
• Reviewing Fraser Suites’ own property pages for country-specific amenities.
• Checking guest reviews on sites like TripAdvisor or Booking.com for the latest firsthand insights.
• If you’re traveling with pets or kids, call ahead. Policies change often.

For more on international hospitality standards, visit the OECD Tourism Policy hub or the WTO Services Database. If you have your own Fraser Suites stories—good or bad—drop them in a relevant travel forum. The differences between locations can be surprising, and real guest stories are the most valuable resource out there.